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Frequently Asked Questions

Insurance can provide protection from financial loss to your assets in certain circumstances. It is designed to provide protection against the risk of loss.
Insurance comes in many varieties.  Car Insurance; Home Insurance; Business Insurance and Assets of value – jewellery for example.  Although you can insure just about anything, contact the team at AFA Insurance Brokers and they will be able to guide you through the best possible policy for your specific needs.

A Product Disclosure Statement explains the details and terms and conditions relating to an insurance policy.  An insurance policy is a contract used to indemnify individuals and businesses for covered losses.  The policy and its wording (policy wording) specify exactly what coverage you have, detailing the terms and conditions relating to an insurance policy.  Policy wording is the terms and conditions and definitions of insurance coverage as they are written down in the insurance policy.  To ensure you have the right cover, please read the Product Disclosure Statement and the Policy Wording and talk to your Broker, before taking out a Policy.
If you need to make a claim, contact us and we can assist your with your claim.

For some handy hints for when it comes to claims, please see our Claims page.

Or you can simply complete the Claims Notification Form on the Claims page and send to afaib@afaib.com.au.
If you are taking out insurance for the first time, or if you are renewing, extending or varying your insurance policies arranged by us, then you must provide us with all necessary information to ensure that we can assist you in obtaining suitable cover.

You owe a Duty of Disclosure to the insurer. It is important that you meet this duty, otherwise your insurer may refuse a claim or your policy may be cancelled.
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“We have been with AFA Insurance Brokers for the past 10 years, and the service has been exceptional. They are always willing to go the extra mile - the team are with us every step of the way.”

- Yolanda Lay | Lay Group

“We have been with AFA Insurance Brokers for several years and we could never do business without them again. We fully trust them with all our insurance needs.”

- Tess and Charlie Smith | Arafura Trees

“I can honestly say that AFA Insurance Brokers have been nothing but first class in all their dealings with my business.”

- Adrian Moscheni | Straitline Blinds

“I have found their service to be customer focused, efficient and friendly. Riccardo and Fernando have created a really great local business.”

- David Robinson | Hot Tamale

“Not only are the team at AFA Insurance Brokers reliable, they are genuinely lovely people and always do their very best to look after you.”

- John Lovich | NT Auto Repairs

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Get in touch

At AFA Insurance Brokers, we take the time to understand your business and individual needs.  So whether it is your car, boat, home, hotel or business that you need to insure, AFA Insurance Brokers can assist you to find suitable cover.

Call or email our friendly team today!